All scarves are lovingly packaged in gold-stamped branded storage boxes.
All orders over $200 USD are shipped free of charge. With the exception of pre-order items, and unless otherwise noted, scarves usually ship within 24 hours, while prints take an extra few days. Packages are shipped from the United States, and shipping time will vary depending on your location. The buyer is responsible for all import duties, which differ from country to country.
All products are inspected before being packaged and sent out, but if you find that there is an issue with your order (like a damaged or missing item) please reach out within 48 hours of receiving your package and we will discuss a solution.
I typically do not offer refunds on items unless they arrived damaged, but I will happily offer store credit if you wish to return something. If you wish to exchange an item, please understand that you will need to pay for shipping in both directions.